Terms & Conditions

Last updated: January 1, 2024

Acceptance of Terms

By engaging Frieden Landscaping Design and Installation, Inc. for services, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.

Services

Frieden Landscaping provides landscape design, installation, and maintenance services. All services are subject to:

• Written agreements and contracts
• Availability of materials and labor
• Weather conditions and seasonal limitations
• Local permits and regulations

Estimates and Contracts

All estimates are valid for 30 days unless otherwise specified. Final contracts must be signed before work begins. Changes to the scope of work require written approval and may affect pricing and timelines.

Payment Terms

• Design fees are due upon completion of design work
• Installation projects typically require a deposit before work begins
• Final payment is due upon project completion
• Late payments may incur additional charges
• We accept cash, check, and major credit cards

Warranties

We provide warranties on our workmanship and materials as follows:

• Hardscape installations: 1-3 years depending on materials
• Plant installations: One growing season with proper care
• Workmanship: One year from completion

Warranties do not cover damage from acts of nature, improper maintenance, or normal wear and tear.

Client Responsibilities

Clients are responsible for:

• Providing accurate property information
• Obtaining necessary permits (unless otherwise agreed)
• Marking underground utilities before work begins
• Providing access to work areas
• Following maintenance instructions for plants and installations

Limitation of Liability

Our liability is limited to the cost of the services provided. We are not responsible for:

• Damage to unmarked underground utilities
• Plant failure due to improper care or extreme weather
• Delays due to weather, material availability, or permit issues
• Consequential or indirect damages

Cancellation Policy

Clients may cancel services with written notice. Cancellation fees may apply based on work completed and materials ordered. Design fees are non-refundable once work has begun.

Force Majeure

We are not liable for delays or inability to perform due to circumstances beyond our control, including but not limited to weather, natural disasters, labor disputes, or government regulations.

Dispute Resolution

Any disputes will be resolved through mediation or arbitration in Geauga County, Ohio, under Ohio state law.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Contact Information

For questions about these terms and conditions, please contact us: